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Legislative framework under the Migration Act — your obligations, integrity requirements, and the official March 2022 instrument (PDF).
The Code of Conduct for registered migration agents is a legislative framework that governs the professional conduct of migration agents. It outlines your responsibilities towards clients and ensures that agents act with integrity, fairness, and professionalism.
The requirement for a Code of Conduct is established under Section 314 of the Migration Act 1958 and detailed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.
As a registered migration agent, you are bound by the Code of Conduct, which imposes several obligations, including:
Upholding honesty, transparency, and diligence in all dealings.
Regularly updating your expertise in migration law and practices.
Ensuring compliance with immigration laws and procedures.
Ensuring your office operates efficiently and ethically.
Additionally, it is mandatory to display the Code prominently in your office and client waiting area. If requested, you must also provide a copy of the Code to clients for their reference.
You can access the copy for Code of Conduct from here: Code of Conduct.
March 2022 instrument — viewer height tuned to about one printed page. Opens inline in your browser.
Trouble viewing? Download the PDF or open the copy on mara.gov.au.
To support agents in meeting their professional obligations, the OMARA offers practice guides, which serve as valuable resources to help you comply with the Code of Conduct.
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