What is the Code of Conduct ?

The Code of Conduct for registered migration agents is a legislative framework that governs the professional conduct of migration agents. It outlines your responsibilities towards clients and ensures that agents act with integrity, fairness, and professionalism.

The requirement for a Code of Conduct is established under Section 314 of the Migration Act 1958 and detailed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.

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Code of Conduct for Registered Migration Agents

What are my Obligations ?

As a registered migration agent, you are bound by the Code of Conduct, which imposes several obligations, including.

  • General Duties – Upholding honesty, transparency, and diligence in all dealings

  • Duty to Maintain Skills and Knowledge – Regularly updating your expertise in migration law and practices.

  • Duties Related to Australia’s Immigration System – Ensuring compliance with immigration laws and procedures.

  • Practice Management –  Ensuring your office operates efficiently and ethically.

Additionally, it is mandatory to display the Code prominently in your office and client waiting area. If requested, you must also provide a copy of the Code to clients for their reference.
You can access the copy for Code of Conduct from here:  Code of the Conduct.

Pratice Guides for Agents

To support agents in meeting their professional obligations, the OMARA offers practice guides, which serve as valuable resources to help you comply with the Code of Conduct.